FAQs

Are there any supermarkets close to the lodge?
There is a small market within a block and a larger supermarket 3 km. from the lodge. There you can find most produce except fresh fruit.

Do you provide high chairs at the restaurants or cribs in the rooms?
Should you require a high chair for meal time or a crib, the hotel can provide one of each.

What wildlife can we see within the 400 hectare privately-owned preserve?
Every night we see kinkajous and cacomistles at our cabins #8 and #9 feeding on bananas. On occasion, an ocelot can be seen as well as armadillos, porcupines, white faced monkeys, sloths, squirrels and bats. We can also see footprints and excrement of the jaguar, puma, and tapir. At the main lodge, in Guadalupe, more than 34 species of birds can be seen within an hour.

Are the spa services included in the room rate?
With the all-inclusive package, we offer a % discount on all spa services, which include massages, facials, hot stone treatments, reflexology treatment and free use of the sauna and hot tubs.

Is there electricity in the cabins?
There is no electricity in the cabins, but we do have a UPS that can be used to charge cameras, laptops and cell phones. For lighting we use gas and battery operated lanterns. For cooking and heating we use gas heaters and stoves.

Are the roads good?
Most roads throughout Panama are paved, including the road from David to Guadalupe, which is a 1.5 hour drive in car or taxi ($45 from David to Guadalupe), and a 2.5 hour bus ride ($3.50 per person).

Can you please explain the transportation fee for the guided tours?
Guided tours are offered for free at 8:30 am. Meeting place is at our cabin area which is 1.5 KM from the main lodge. Any one of our four 4×4 vehicles will take you from the lodge to the meeting area at any time for a $20 round trip fee (vehicle maintenance and fuel fee). Capacity of vehicles is nine passengers (not available at all times) and the price can be shared with others making the trip. You may however walk to that meeting place. The scenic walk up the mountain takes about half an hour. Horses can be rented and also used as transporation to the cabin area.

Are there vegetarian options at the restaurant?
We grow our own organic vegetables and herbs from which we prepare a variety of vegetarian dishes.

What does the free american breakfast include?
Breakfast includes fresh fruit: pineapple, papaya, bananas, melon and watermelon. Also included, fresh organic milk, yogurt, cheese and butter from our jersey cows. Also served is soy milk, fresh homemade multi-grain bread, cold and hot cereals, granola, jam, bacon, freshly squeezed orange juice, coffee and tea. For an extra charge, we can serve eggs any style, Gallo Pinto (rice and bean dish), ham, pancakes or french toast.

When can the Resplendent Quetzal be seen?
The Resplendent Quetzal can be seen year round a couple of times a week. Mating season is from mid February to June, when it can be seen almost every day. There are three types of trees that produce the Aguacatillo fruit; Bambito, Cigua and Raton.