Our Mission

is to provide services that meet or exceed our clients' expectations through an attention to delivering high-quality products and services, through staff and collaborators who share our vision, are trust-worthy, and intrinsically motivated to do great work.

Our Vision

Run Cental America's lowest Carbon Footprint Tourism Operation. Protect and reforest 360 Hectares of primary forest, and 40 Hectares of secondary forest, within and adjacent to Amistad International and National Volcan Baru' Parks, spanning across the Panamanian and Costa Rican borders.

Cover 60% of our operation's needed electricity via micro hydro-electric and solar panel installations on our property.

Maintain an economically stable organization by supporting sustainable and fair labor practices.

Supply 100% of our hot water through solar energy and all drinking water through our own springs that are protected from contamination.

Our Values

Quality * Comfort * Open-hearted * Patient * Honest * Respectful * Courteous * Sustainable * Purposeful

Our Commitment to Quality

At Los Quetzales EcoLodge & Spa, we are 100% committed to delivering the highest standards of customer satisfaction and safety possible for our guests. We focus our attention daily on providing efficient and effective customer service and continually make improvements across all our properties, thanks to your recommendations. We want to ensure quality dining, accommodations, and enjoyable activities for all our guests. We look forward to an opportunity to really delight you and provide you with a wonderful visit. Please contact us if there is anything we can do to ensure your stay is nothing less than excellent with us.   Thank you for choosing Los Quetzales! ~Carlos Alfaro, Managing Director


We hope you are enjoying your stay with us!

However, if you find something does not meet your expectations, kindly call our reception desk or speak to a manager right away so we may have the opportunity to correct any issues. Everything going well? If you feel your stay has met and / or exceeded your expectations, please consider rating us with 5 stars on Trip Advisor or Google Reviews. Your feedback helps other enthusiastic nature-lovers find us and keep our mission alive! We thank you so much for your patronage and look forward to seeing you soon with us here!