At Los Quetzales EcoLodge & Spa, we are 100% committed to delivering the highest standards of customer satisfaction and safety possible for our guests. We focus our attention daily on providing efficient and effective customer service and continually make improvements across all our properties, thanks to your recommendations. We want to ensure quality dining, accommodations, and enjoyable activities for all our guests. We look forward to an opportunity to really delight you and provide you with a wonderful visit. Please contact us if there is anything we can do to ensure your stay is nothing less than excellent with us.
Thank you for choosing Los Quetzales!
~Carlos Alfaro, Managing Director
TO OUR CURRENT GUESTS:
We hope you are enjoying your stay with us!
However, if you find something does not meet your expectations, kindly call our reception desk or speak to a manager right away so we may have the opportunity to correct any issues.
Everything going well?
If you feel your stay has met and / or exceeded your expectations, please consider rating us with 5 stars
on Trip Advisor
or Google Reviews
. Your feedback helps other enthusiastic nature-lovers find us and keep our mission alive! We thank you so much for your patronage and look forward to seeing you soon with us here!